Edgewall Software
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Opened 16 years ago

Closed 15 years ago

Last modified 15 years ago

#2507 closed enhancement (fixed)

Ticket emails should link to comment

Reported by: Markus Tacker <m@…> Owned by: Jonas Borgström
Priority: low Milestone: 0.10
Component: ticket system Version: devel
Severity: minor Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Matthew Good)

The ticket emails should provide a link directly to the comment.

Original request:

If the description contains links like #123, [456], [wiki:TracGuide] or even TracGuide, these should be expanded to clickable links or listed at the end of the notification to prevent clobbering up the message.

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Change History (5)

comment:1 by Emmanuel Blot, 16 years ago

Description: modified (diff)
Priority: normallow
Severity: normalminor

The notification email already contains a link to the ticket.

I'm not sure whether adding extra links at the end of the notification email brings some added value or not. It would be a nice feature if the ticket notifications were sent using HTML - so that URLs can be added where a link appear in the message body. As long as we use plain text, the only location to put these links are close to the ticket link itself.

comment:2 by Markus Tacker <m@…>, 16 years ago

It should at least contain a link to the specific comment. This is especially usefull if you have a ticket with many comments. Clicking on the link takes you to the top of the ticket and you hav to scroll down to find the comment you are looking for.

So it would be usefull to have all comments marked with named anchors and that the link to the ticket in the notification email contains the link to this named anchor

http://projects.edgewall.com/trac/ticket/2507#c2 would take you to the 2nd comment (this one).

comment:3 by Markus Tacker <m@…>, 15 years ago

Resolution: fixed
Status: newclosed

Links to comments are there.

comment:4 by markus, 15 years ago

Milestone: 0.10

For the record: Fixed in [3468].

comment:5 by Matthew Good, 15 years ago

Description: modified (diff)
Summary: Ticket email notification should contain links in descriptionTicket emails should link to comment

I've changed the description to reflect the change in scope of this ticket. The other portion about expanding Wiki links should be addressed in #2625 with HTML emails.

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