Edgewall Software

Opened 19 years ago

Closed 19 years ago

#2383 closed defect (fixed)

Can't set component correctly

Reported by: wilmer@… Owned by: Christian Boos
Priority: normal Milestone: 0.9.1
Component: ticket system Version: 0.9
Severity: major Keywords:
Cc: wilmer@… Branch:
Release Notes:
API Changes:
Internal Changes:


The problem happens on this page:


I can't set component to IRC or BitlBee. All other components are allowed. Possible reason: There are bugs from the IRC and BitlBee components assigned to the 1.0 milestone, and all of them are fixed. There are also two OSCAR-related bugs in the 1.0 milestone, but one of them is still open.

This is the only connection I can find between the IRC- and BitlBee components.

If I unset the milestone for ticket 26, I still get the same problem:

Traceback (most recent call last):
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/web/standalone.py", line 303, in _do_trac_req
    dispatch_request(path_info, req, env)
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/web/main.py", line 139, in dispatch_request
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/web/main.py", line 107, in dispatch
    resp = chosen_handler.process_request(req)
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/ticket/web_ui.py", line 191, in process_request
    self._do_save(req, db, ticket)
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/ticket/web_ui.py", line 349, in _do_save
    req.args.get('comment'), when=now, db=db)
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/ticket/model.py", line 197, in save_changes
    self['owner'] = new_comp.owner
  File "/home/wilmer/trac/trac/lib/python2.4/site-packages/trac/ticket/model.py", line 104, in __setitem__
    self.values[name] = value.strip()
AttributeError: 'NoneType' object has no attribute 'strip'

Thanks for the great product, and I hope this will be fixed soon. :-)

Attachments (0)

Change History (7)

comment:1 by wilmer@…, 19 years ago

And oh yeah, I'm running trac+darcs with a bzr repository, might be a good thing to mention.

comment:2 by Wilmer van der Gaast <wilmer@…>, 19 years ago

Cc: wilmer@… added

comment:3 by Christian Boos, 19 years ago

Milestone: 0.9.1
Owner: changed from Jonas Borgström to Christian Boos
Status: newassigned

From the stack trace it rather looks like those component have no owner (empty string).

Ok, I can reproduce it:

  1. manually assign null to the owner component2
  2. create a new ticket with component set to component1
  3. change component to component2 ⇒ the error

For some reason, we get a None value instead of an empty string in Python (source:trunk/trac/ticket/model.py@2539#L458). That's OK, I guess, but then we should be robust while saving the state of the ticket

  • model.py

    129129            self._old[name] = self.values.get(name)
    130130        elif self._old[name] == value: # Change of field reverted
    131131            del self._old[name]
    132         self.values[name] = value.strip()
     132        self.values[name] = value and value.strip()
    134134    def populate(self, values):
    135135        """Populate the ticket with 'suitable' values from a dictionary"""

One minor issue left with that would be that once the owner of the new ticket has been cleared because of such a component change, another component change wouldn't manage to reset the owner. Therefore, we need the additional fix:

  • model.py

    224226                    and not self._old.has_key('owner'):
    225227                try:
    226228                    old_comp = Component(self.env, self._old['component'], db)
    227                     if old_comp.owner == self.values.get('owner'):
    228                         new_comp = Component(self.env, self['component'],
    229                                              db)
     229                    old_owner = old_comp.owner or ''
     230                    current_owner = self.values.get('owner') or ''
     231                    if old_owner == current_owner:
     232                        new_comp = Component(self.env, self['component'], db)
    230233                        self['owner'] = new_comp.owner
    231234                except TracError, e:
    232235                    # If the old component has been removed from the database we

comment:4 by Christian Boos, 19 years ago

Oops, the source link above should have been:


comment:5 by Wilmer van der Gaast <wilmer@…>, 19 years ago

Oops, yeah, my conclusion was indeed wrong, turns out the problem appears with the Jabber module too. Those three are the modules without a specific owner.

Also, manually assigning someone to the bug and then setting the component seems to fix the problem. :-)


comment:6 by Christian Boos, 19 years ago

Now in 0.9-stable too (r2544)

comment:7 by Christian Boos, 19 years ago

Resolution: fixed
Status: assignedclosed

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