Edgewall Software
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Opened 16 years ago

Closed 15 years ago

#1990 closed enhancement (fixed)

ticket status is too easy to not see

Reported by: Chris Petersen <xris*siliconmechanics.com> Owned by: Christian Boos
Priority: normal Milestone: 0.10
Component: ticket system Version: devel
Severity: minor Keywords: layout
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Christian Boos)

I almost prefer the old status, up near the title. The new status is easy to miss. Should at least color it red or something so that it stands out from the other less important information in that section.

My preference would be to put it in with the list of stuff like "reported by" (on its own line), and color the text according to user styles (defaulting to something like dark yellow for new tickets, green for assigned, and red for closed or need info — see #1989).

Attachments (2)

ticket_type_status_reordering-r3387.patch (1.7 KB ) - added by Christian Boos 15 years ago.
Alternative layout: Ticket #xyz (status) . and Type: this is the summary.
ticket_type_status-r3390.patch (1.5 KB ) - added by Christian Boos 15 years ago.
Another layout, variation on the above: Ticket #xyz (new enhancement) or Ticket #xyz (closed defect: duplicate)

Download all attachments as: .zip

Change History (8)

comment:1 by Christopher Lenz, 16 years ago

Keywords: layout added
Milestone: 0.10
Type: defectenhancement

comment:2 by anonymous, 16 years ago

I might suggest looking at how bugzilla.gnome.org handles the top of the bug page: http://bugzilla.gnome.org/show_bug.cgi?id=334041

The most relevant information (title, component, version, status/resolution) is up near the top, and uneditable, so as not to be too busy. You can edit it, if you need to (which is rarely) down at the bottom of the page.

I might also note that in the current ticket layout for trac, ticket # (which is really not very useful information, if you think about it, except in specialized cases) is *bigger* than the ticket summary. They should at least be the same size, and IMHO, the summary should be bigger than the ticket size.

comment:3 by Christian Boos, 15 years ago

Owner: changed from Jonas Borgström to Christian Boos
Status: newassigned

I'd suggest the following:

  • ticket.css

     
    1313 position: relative;
    1414}
    1515#ticket h2.summary { margin: 0 }
    16 #ticket h3.status { color: #996; font-size: 90%; font-weight: normal; margin-top: .5em; }
     16#ticket h3.status { color: #666; font-weight: normal; margin-top: .5em; }
    1717#ticket .date { color: #996; float: right; font-size: 85%; position: relative }
    1818#ticket .date p { margin: 0 }

by Christian Boos, 15 years ago

Alternative layout: Ticket #xyz (status) . and Type: this is the summary.

by Christian Boos, 15 years ago

Another layout, variation on the above: Ticket #xyz (new enhancement) or Ticket #xyz (closed defect: duplicate)

comment:5 by Christian Boos, 15 years ago

Description: modified (diff)

fixing link

comment:6 by Christian Boos, 15 years ago

Resolution: fixed
Severity: normalminor
Status: assignedclosed

Latest patch integrated in r3396, except for the status color which is now nearly black ;)

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