Edgewall Software
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Opened 19 years ago

Closed 18 years ago

#1966 closed enhancement (wontfix)

resolution sets ownership.

Reported by: anonymous Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.8.4
Severity: normal Keywords: workflow
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

I think it would be convenient if marking a ticket resolved while logged in would also set the ownership of the ticket to the person resolving it.

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Change History (2)

comment:1 by Matthew Good, 18 years ago

Keywords: workflow added

comment:2 by Christian Boos, 18 years ago

Resolution: wontfix
Status: newclosed

That doesn't sound so useful, as the person resolving the ticket is not necessarily the person having worked on the ticket (the developer who "accepted" it, see #2045).

However, it was requested elsewhere that the notion of ticket assignment and ticket state could be dissociated, see #2942 and comment:5 there. Following that proposal, it should be possible to reassign the ticket (eventually to oneself) while closing it.

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Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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