Modify ↓
Opened 21 years ago
Closed 21 years ago
#1389 closed defect (duplicate)
Ticket notification system should have option to notify ticket owner
| Reported by: | Owned by: | Jonas Borgström | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | 0.8 |
| Severity: | normal | Keywords: | notification email |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
I was surprised to discover that the ticket owner (the person whose email appears in the "Assign to:" field does not receive notification emails by default. I realize I could just add the owner to the Cc list each time, but that feels very counterintuitive to me. I expected that the ticker owner would receive notification emails, or at the very least that there would be an option (similar to "always_notify_recipient") to make it so.
Attachments (1)
Change History (3)
by , 21 years ago
| Attachment: | notify_owner.patch added |
|---|
comment:1 by , 21 years ago
Note that this patch is not quite the same as the patch attached to ticket #464. That patch always notifies the owner, while this patch adds an "always_notify_owner" option to control the behavior.
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Patch to add an "always_notify_owner" option.