Edgewall Software
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Opened 3 days ago

#13870 new defect

Performing ticket clone when default action has owner field, warnings for owner field shown

Reported by: Jun Omae Owned by:
Priority: normal Milestone: next-stable-1.6.x
Component: ticket system Version: 1.2
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Performing ticket clone when default action of new ticket has owner field, newticket page warns the following:

Warning:

  • ConfigurableTicketWorkflow changed "owner" to "", but user changed it to "admin".
  • Please review your configuration, probably starting with

    [ticket]
    workflow = …

    in your trac.ini. 
[ticket-workflow]
create_and_assign = <none> -> assigned
create_and_assign.operations = may_set_owner
create_and_assign.permissions = TICKET_MODIFY

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Change Properties
Set your email in Preferences
Action
as new The ticket will remain with no owner.
The ticket will be disowned.
as The resolution will be set. Next status will be 'closed'.
The owner will be changed from (none) to anonymous. Next status will be 'assigned'.

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