Edgewall Software

Opened 5 years ago

Closed 5 years ago

#12906 closed defect (cantfix)

IOError: [Errno 2] No such file or directory: u'/mnt/data/tmp/bk/events/1504604160_dxY0Qy1Eyr3P5QeJe5afGb_19_trac'

Reported by: marcusfreitag Owned by:
Priority: normal Milestone:
Component: general Version: 0.12.3
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


How to Reproduce

While doing a POST operation on /newticket, Trac issued an internal error. The problem suddenly came up that morning. And can be reproduced 100%

We can not work any more since new tickets can not be created any more !!!

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'89993596d5b86dfb05fdea8c',
 'field_cc': u'',
 'field_component': u'- - -',
 'field_description': u'',
 'field_keywords': u'',
 'field_milestone': u'(1) i.Deal 4.7',
 'field_owner': u'',
 'field_priority': u'normal',
 'field_reporter': u'marcusfreitag',
 'field_summary': u'Communication to Mobisync',
 'field_tester': u'---',
 'field_type': u'functionality',
 'submit': u'Create ticket'}

User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_5) AppleWebKit/603.2.4 (KHTML, like Gecko) Version/10.1.1 Safari/603.2.4

System Information

Trac 0.12.3
Docutils 0.14
Genshi 0.6
mod_wsgi 3.3 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
pysqlite 2.6.0
Python 2.7.3 (default, Jun 21 2016, 18:50:31)
[GCC 4.7.2]
setuptools 0.6
SQLite 3.7.13
Subversion 1.6.17 (r1128011)
jQuery 1.4.4

Enabled Plugins

AssemblaBreakoutTrac trac0.12-0.4.2

Python Traceback

Traceback (most recent call last):
  File "/usr/local/breakout-rest-auth/eggs/Trac-0.12.3-py2.7.egg/trac/web/main.py", line 522, in _dispatch_request
  File "/usr/local/breakout-rest-auth/eggs/Trac-0.12.3-py2.7.egg/trac/web/main.py", line 243, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/local/breakout-rest-auth/eggs/Trac-0.12.3-py2.7.egg/trac/ticket/web_ui.py", line 170, in process_request
    return self._process_newticket_request(req)
  File "/usr/local/breakout-rest-auth/eggs/Trac-0.12.3-py2.7.egg/trac/ticket/web_ui.py", line 398, in _process_newticket_request
    self._do_create(req, ticket) # (redirected if successful)
  File "/usr/local/breakout-rest-auth/eggs/Trac-0.12.3-py2.7.egg/trac/ticket/web_ui.py", line 1193, in _do_create
  File "/usr/local/breakout-rest-auth/eggs/Trac-0.12.3-py2.7.egg/trac/ticket/model.py", line 246, in insert
  File "build/bdist.linux-x86_64/egg/assembla/ticket_listener.py", line 92, in ticket_created
  File "build/bdist.linux-x86_64/egg/assembla/ticket_listener.py", line 72, in post
  File "build/bdist.linux-x86_64/egg/assembla/ticket_listener.py", line 81, in store_params
    f = open("%s/%i_%s_%i_trac" % (qdir, time.time(), params['space_tool_id'], random.random() * 100), 'w')
IOError: [Errno 2] No such file or directory: u'/mnt/data/tmp/bk/events/1504604160_dxY0Qy1Eyr3P5QeJe5afGb_19_trac'

Attachments (0)

Change History (1)

comment:1 by Jun Omae, 5 years ago

Priority: highnormal
Resolution: cantfix
Status: newclosed

PluginIssue. Please report it to plugin maintainers.

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