Edgewall Software

Opened 17 years ago

Closed 17 years ago

Last modified 16 years ago

#1286 closed defect (duplicate)

Add Option to append a host name to a user name for email notification

Reported by: David_Chilton@… Owned by: Matthew Good
Priority: normal Milestone:
Component: ticket system Version: 0.8
Severity: normal Keywords:
Cc: brianlsmith@… Branch:
Release Notes:
API Changes:
Internal Changes:


I've hacked Notify.py for 0.8 to do this for me, It'd be nice to have it built in.

say user1 submits a ticket. it would be nice to have a config option to notify user1@… without having to store the email address in the map (under 0.9 and later).

I added "smtp_to_append_host = example.com" to trac.ini, and then user1 gets concatentated with @example.com if the reporter didn't already include the @ symbol

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Change History (6)

comment:1 by David_Chilton@…, 17 years ago

this is the modified get_recepients from Notify.py

    def get_recipients(self, tktid):
        # The old notification behavior is still available if always_notify_reporter
        # is set to true
        val = self.env.get_config('notification', 'always_notify_reporter', 'false')
        notify_reporter = val.lower() in TRUE
        emails = self.prev_cc
        cursor = self.db.cursor()
        # Harvest email addresses from the cc field
        cursor.execute('SELECT cc,reporter FROM ticket WHERE id=%s', tktid)
        row = cursor.fetchone()
        if row:
            emails += row[0] and self.parse_cc(row[0]) or []
            if notify_reporter:

        if notify_reporter:
            cursor.execute('SELECT DISTINCT author,ticket FROM ticket_change '
                           ' WHERE ticket=%s', tktid)
            for author,ticket in cursor:

        # Add smtp_always_cc address
        acc = self.env.get_config('notification', 'smtp_always_cc', '')
        if acc:
            emails += self.parse_cc(acc)
        #check append host if necessary
        appendhost = self.env.get_config('notification', 'smtp_to_append_host','')
        for e in emails:
            if e.find('@') < 0:
                if appendhost:

        # Remove duplicates
        result = []
        for e in emails:
            if e not in result:
        return result

comment:2 by Christopher Lenz, 17 years ago

Resolution: duplicate
Status: newclosed

This is a duplicate of #464.

comment:3 by Matthew Good, 17 years ago

Resolution: duplicate
Status: closedreopened

#464 was about sending emails to local system users, which we don't plan to support, but I think that configuring a default domain name is reasonable if users haven't configured their email settings.

comment:4 by Matthew Good, 17 years ago

Owner: changed from Jonas Borgström to Matthew Good
Status: reopenednew

#1931 has been marked as a duplicate of this ticket.

comment:5 by anonymous, 17 years ago

Cc: brianlsmith@… added

comment:6 by jornh, 17 years ago

Resolution: duplicate
Status: newclosed

Closed because #2365 is about the same and already contains a patch which takes the email_map[] lookup added in trac 0.9 into consideration.

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