Edgewall Software

Opened 17 years ago

Closed 17 years ago

#1211 closed enhancement (fixed)

Want to allow authenticated users to attach files but not modify tickets.

Reported by: tangstad@… Owned by: Jonas Borgström
Priority: normal Milestone: 0.9
Component: ticket system Version: 0.8
Severity: normal Keywords:
Cc: tangstad@… Branch:
Release Notes:
API Changes:
Internal Changes:


For specific customers/bugreporters we really need a way to attach datafiles that help us reproduce their bugs, but without giving them full TICKET_MODIFY access. The TICKET_MODIFY access would just be confusing with too many options, and at the same time they might modify resolution etc. which would be annoying for developers.

It would be very practical to have a TICKET_APPEND permission which would let certain users (or anonymous) be able to attach files and add comments to an existing ticket.

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Change History (2)

comment:1 by Christopher Lenz, 17 years ago

#1436 has been marked as duplicate of this ticket. Also, #1396 has a patch that addresses this.

comment:2 by Christopher Lenz, 17 years ago

Milestone: 0.9
Resolution: fixed
Status: newclosed

Implemented in [1516].

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