Edgewall Software
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Opened 10 years ago

Last modified 8 years ago

#11943 new enhancement

Ticket delete notifications

Reported by: Ryan J Ollos Owned by:
Priority: normal Milestone: next-major-releases
Component: notification Version:
Severity: normal Keywords: ticket delete
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Trac supports ticket deletion through the ticket remove TracAdmin command, and the TicketDeleter Component in /tracopt/ticket. It would be useful to receive notifications when tickets are deleted.

The AccountManagerPlugin has a similar feature of sending notifications when users are removed. The subject and body are very simple, e.g. Deleted User: tonyjha99. The users to receive notifications are configured through the [account-manager] account_changes_notify_address option.

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Change History (1)

comment:1 by Jun Omae, 8 years ago

#12695 was closed as duplicate.

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as new The ticket will remain with no owner.
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as The resolution will be set. Next status will be 'closed'.
The owner will be changed from (none) to anonymous. Next status will be 'assigned'.

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