Edgewall Software
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Opened 10 years ago

Last modified 4 years ago

#11861 new enhancement

Add email fields property to TicketSystem

Reported by: Ryan J Ollos Owned by:
Priority: normal Milestone: next-dev-1.7.x
Component: ticket system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

In comment:3:ticket:11594 adding email_fields to the TicketSystem was discussed. A patch that needs more work was proposed in [a6ea05df/rjollos.git]. The proposed change will be further investigated in this ticket.

Attachments (0)

Change History (4)

comment:1 by Ryan J Ollos, 9 years ago

Milestone: next-dev-1.1.x → next-dev-1.3.x

Narrowing focus for milestone:1.2. Please move ticket to milestone:1.2 if you intend to fix it.

comment:2 by Ryan J Ollos, 5 years ago

Milestone: next-dev-1.3.x → next-dev-1.5.x

Milestone renamed

comment:3 by Ryan J Ollos, 4 years ago

Or maybe we name it user_fields rather than email_fields.

comment:4 by Ryan J Ollos, 4 years ago

Milestone: next-dev-1.5.x → next-dev-1.7.x

Milestone renamed

Modify Ticket

Change Properties
Set your email in Preferences
Action
as new The ticket will remain with no owner.
The ticket will be disowned.
as The resolution will be set. Next status will be 'closed'.
The owner will be changed from (none) to anonymous. Next status will be 'assigned'.

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E-mail address and name can be saved in the Preferences .
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