Edgewall Software

Opened 9 years ago

Closed 9 years ago

#11606 closed defect (cantfix)

Oops... Trac detected an internal error - Two different Python Traceback messages

Reported by: phil.avery@… Owned by:
Priority: high Milestone:
Component: general Version:
Severity: blocker Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


Hi Trac team I am trying to access my wiki page:

But instead of the page opening as usual I got the 'Oops' message followed by a Python Traceback as follows:

Python Traceback
Traceback (most recent call last):
  File "C:\Python24\lib\site-packages\trac\web\main.py", line 387, in dispatch_request
  File "C:\Python24\lib\site-packages\trac\web\main.py", line 244, in dispatch
    req.display(template, content_type or 'text/html')
  File "C:\Python24\lib\site-packages\trac\web\api.py", line 358, in display
    data = self.hdf.render(template, form_token)
  File "C:\Python24\lib\site-packages\trac\web\clearsilver.py", line 296, in render
  File "C:\Python24\Lib\HTMLParser.py", line 108, in feed
  File "C:\Python24\Lib\HTMLParser.py", line 142, in goahead
    if i < j: self.handle_data(rawdata[i:j])
  File "C:\Python24\lib\site-packages\trac\web\clearsilver.py", line 341, in handle_data
MemoryError: out of memory

The next time I tried I got Oops again but a different python traceback as follows

Python Traceback
Traceback (most recent call last):
  File "C:\Python24\lib\site-packages\trac\web\main.py", line 387, in dispatch_request
  File "C:\Python24\lib\site-packages\trac\web\main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "C:\Python24\lib\site-packages\trac\wiki\web_ui.py", line 97, in process_request
    page = WikiPage(self.env, pagename, version, db)
  File "C:\Python24\lib\site-packages\trac\wiki\model.py", line 32, in __init__
    self._fetch(name, version, db)
  File "C:\Python24\lib\site-packages\trac\wiki\model.py", line 53, in _fetch
  File "C:\Python24\lib\site-packages\trac\db\util.py", line 50, in execute
    return self.cursor.execute(sql_escape_percent(sql), args)
  File "C:\Python24\lib\site-packages\trac\db\sqlite_backend.py", line 56, in execute
    args or [])
  File "C:\Python24\lib\site-packages\trac\db\sqlite_backend.py", line 48, in _rollback_on_error
    return function(self, *args, **kwargs)
OperationalError: Could not decode to UTF-8 column 'text' with text '= Welcome to Trac - Energy Manager Online =

This wiki is the knowledgebase for maintenance of the [http://www.energymanager-online.com/ Energy M

This error is totally preventing me from accessing the project wiki. It is the same for other members of our team

The trac version is Trac (this version is not in your dropdown)

Kind regards Philip Avery phil.avery@…

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Change History (1)

comment:1 by Ryan J Ollos, 9 years ago

Resolution: cantfix
Status: newclosed

It's most likely an InstallationIssue which should be directed to the MailingList. You are running a very old version of Trac that is no longer supported. One option would be to make a backup of your installation and update to at least 0.12.5. The latest version is 1.0.1.

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