TemplateNotFound: Template "agilo_ticket_new.html" not found

[marcos.batista@…]

How to Reproduce

While doing a POST operation on /newticket, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'3151137b7cec256ada0593da',
 'field_description': u'Quando um novo cadastro \xe9 aprovado pelo GD com uma mensagem de aprova\xe7\xe3o, essa mensagem n\xe3o est\xe1 chegando para o Ciro(pr\xf3ximo n\xedvel de aprova\xe7\xe3o).',
 'field_owner': u'daniel.kodama@alfaconsulting.com.br',
 'field_priority': u'trivial',
 'field_reporter': u'marcos.batista@alfaconsulting.com.br',
 'field_sprint': u'Sprint 1',
 'field_summary': u'mensagem de aprova\xe7\xe3o',
 'field_type': u'bug',
 'preview': True,
 'submit': u'Create ticket'}

User Agent was: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.110 Safari/537.36

System Information

Trac	0.11.7
Python	2.5.5 (r255:77872, Jun 3 2010, 14:43:28) [GCC 4.1.2 20080704 (Red Hat 4.1.2-48)]
setuptools	0.7
SQLite	3.6.23
pysqlite	2.3.2
Genshi	0.5.1
mod_wsgi	3.4 (WSGIProcessGroup tracdaemon WSGIApplicationGroup %{GLOBAL})
Pygments	1.3.1
Agilo	py2.5
Subversion	1.7.2 (r1207936)
RPC	1.1.2
jQuery:	1.2.6

Python Traceback

Traceback (most recent call last):
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.7-py2.5.egg/trac/web/main.py", line 450, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.7-py2.5.egg/trac/web/main.py", line 227, in dispatch
    data, content_type)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.7-py2.5.egg/trac/web/chrome.py", line 738, in render_template
    template = self.load_template(filename, method=method)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.7-py2.5.egg/trac/web/chrome.py", line 712, in load_template
    return self.templates.load(filename, cls=cls)
  File "/usr/local/lib/python2.5/site-packages/Genshi-0.5.1-py2.5-linux-x86_64.egg/genshi/template/loader.py", line 237, in load
    raise TemplateNotFound(filename, search_path)
TemplateNotFound: Template "agilo_ticket_new.html" not found

[Remy Blank]

Duplicate of #11211. Please don't submit the same issue several times, especially if you are told that we cannot fix it because it's not an issue in Trac core.