Edgewall Software

Opened 11 years ago

Closed 9 years ago

Last modified 8 years ago

#10271 closed defect (duplicate)

set_owner not considering extra permissions

Reported by: Ruedi <ruedi.silvestri@…> Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.12dev
Severity: major Keywords: set_owner extra permission workflow restrict_owner
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


We created a custom Workflow according to Workflow documentation and assigned dedicated permissions using the optional tracopt.perm.config_perm_provider.ExtraPermissionsProvider which works fine in principle. The issue reported here is the fact that using .set_owner operation does not consider those users having assigned permissions via tracopt.perm.config_perm_provider.ExtraPermissionsProvider but only those having MODIFY_TICKET.

OS: CentOS 5.5 Python: 2.4

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Change History (3)

comment:1 by Christian Boos, 9 years ago

Milestone: undecided

All the tickets for {20} from last year have probably been seen multiple times by now, yet are still to be triaged…

comment:2 by Ryan J Ollos, 9 years ago

Keywords: workflow restrict_owner added
Resolution: duplicate
Status: newclosed

To summarize, action.permissions specifies permissions that users must have to carry out the action and action.set_owner specifies a list of users that can be set as the ticket owner. The latter overrides the [ticket] restrict_owner setting. Conversely, when [ticket] restrict_owner = true and action.set_owner hasn't been specified, the select contains all users with a valid sessions that posses TICKET_MODIFY. It sounds like you would like to specify the permission that determines which users populate the list. For example, you might like to specify TICKER_OWNER as the permission that determines whether a user can own the ticket, and thus determines which usernames will populate the list.

If my interpretation of your request is correct, it is a duplicate of #3580.

comment:3 by Peter Suter, 8 years ago

Milestone: undecided

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