Edgewall Software
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Ticket #7015 (new enhancement)

Opened 4 years ago

Last modified 19 months ago

Provide interface to fill custom select-boxes

Reported by: Markus.Staab Owned by: cboos
Priority: normal Milestone: unscheduled
Component: ticket system Version:
Severity: normal Keywords: ticket, component, custom, interface
Cc:
Release Notes:
API Changes:

Description

would be nice to have a interface which can provide data for the selectboxes you can find in the properties fieldset of a ticket.

we have the problem that our software has a lot of plugins which are all described in the trac-wiki and the ticket system is used for managing the bugs etc.

The component select-box is very often not uptodate because someone added a new plugin and this plugin wasn't added to the component list yet.. so the problem is, that nobody can report bugs/feature request which are related to the new plugin..

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Change History

comment:1 Changed 4 years ago by cboos

  • Milestone 0.10.5 deleted

The ideal solution for your situation would be to have components as 1st class resources. Therefore each time you would create and document a new component, it will become available in the drop-down (see #5211).

One interim solution is to give more people the possibility to update the list of components (TICKET_ADMIN + WebAdmin plugin, as you're using 0.10).

The alternative of providing an input text field to all users is a bit risky, as you'll likely end up with duplicate or invalid components.

comment:2 Changed 3 years ago by rblank

  • Milestone set to 2.0

Components as first-class resources is not on the radar yet.

comment:3 Changed 22 months ago by cboos

  • Milestone changed from 2.0 to unscheduled

Milestone 2.0 deleted

comment:4 Changed 19 months ago by cboos

  • Milestone changed from triaging to unscheduled
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