Opened 15 years ago
Closed 15 years ago
#9701 closed enhancement (worksforme)
Improved support for batch ticket entry
| Reported by: | Owned by: | ||
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | 0.12 |
| Severity: | normal | Keywords: | |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
It'd be nice if the 'New ticket' dialog could remember previous settings on component, milestone, etc.
Especially when entering 10+ related tickets, it's annoying to have to set all fields again and again each time. Errors happen far to frequently.
I'm not sure if this can be done via a plugin (haven't tried …).
Some way to revert to default settings is needed:
- a timeout 15-30 minutes or so of no new ticket being entered
- a way to "use my last ticket values"
- or just "clone ticket" would also work.
Love your product! (Been using it for 4-5 years) ;)
Attachments (0)
Change History (4)
comment:1 by , 15 years ago
| Summary: | Improved support for batch ticket enry → Improved support for batch ticket entry |
|---|
comment:2 by , 15 years ago
comment:3 by , 15 years ago
We use both CloneTicketPlugin and Ticket Templates (like teo's NewTicket). Sounds like that should help you out a lot.
comment:4 by , 15 years ago
| Resolution: | → worksforme |
|---|---|
| Status: | new → closed |
CloneTicket works really well. Thanks for the quick response!



See http://trac-hacks.org/wiki/CloneTicketPlugin ?