Opened 15 years ago
Closed 14 years ago
#9428 closed defect (fixed)
Submitting new ticket with image attachment marked as spam gives unclear error message
Reported by: | Owned by: | Remy Blank | |
---|---|---|---|
Priority: | low | Milestone: | 0.12.1 |
Component: | report system | Version: | 0.12dev |
Severity: | minor | Keywords: | |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description
I just attempted to submit a new ticket and chose the checkbox for "I have files to attach to this ticket". What I attempted to do was upload a screenshot of my browser. However, when I submitted the ticket I got a rejection error message which indicated that some subsystem thought my ticket was spam. It did NOT make it clear that it was only the file attachment that was rejected and that the main ticket body itself was fine, so I kept trying to resubmit the ticket by changing the text of my ticket until I finally realized it was the image that was causing the problem.
This ended up creating several duplicate tickets, unbeknownst to me.
To reproduce: create a new ticket and attempt to upload an image with mostly text in it (I am assuming that's why it decided my image was spam). If you'd like a sample image, email me and I will send you an email of the image attachment I was trying to upload (obviously I can't attach it to this ticket).
I am filing this ticket against the current Trac instance running here.
Attachments (0)
Change History (5)
comment:1 by , 15 years ago
Milestone: | → next-minor-0.12.x |
---|---|
Owner: | set to |
comment:3 by , 15 years ago
comment:5 by , 14 years ago
Milestone: | next-minor-0.12.x → 0.12.1 |
---|---|
Resolution: | → fixed |
Status: | new → closed |
Notice added in [9961].
We could add a message at the top of the attachments page in this case, saying that the ticket has been created, and that the user can now attach the desired files. This should work fine with
add_notice()
right before the redirect.