Opened 15 years ago
Closed 15 years ago
#9286 closed enhancement (worksforme)
Ticket Permissions Bug
Reported by: | Owned by: | ||
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Priority: | high | Milestone: | |
Component: | ticket system | Version: | 0.11.7 |
Severity: | major | Keywords: | |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description
I've noticed an issue with the ticket system. Essentially management should be the only ones closing tickets, but anyone should be able to have a ticket assigned to them. If users don't have the "TICKET_MODIFY" permission, they can't be assigned tickets. If they do have this permission, they can close tickets - which is not good, we don't want a tester to open a ticket, and another tester close it. It really defeats the purpose of using this application. What needs to be done is essentially add a permission such as "TICKET_ASSIGNABLE" or something, to allow anyone with this permission to be assigned a ticket. This just allows for a better work-flow.
Attachments (0)
Change History (1)
comment:1 by , 15 years ago
Milestone: | 0.11.7.1 |
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Resolution: | → worksforme |
Status: | new → closed |
Please no new enhancements tickets for 0.11.x (and not for 0.12.x either).
From a superficial reading of this description, what you're requesting seems already possible, please read carefully TracWorkflow.
If you need extra permissions (like TICKET_ASSIGNABLE), have a look at either:
Depending on whether you're using 0.11.x or 0.12.x.