AttributeError: 'module' object has no attribute 'ssl'

[mudassir]

How to Reproduce

While doing a GET operation on /, Trac issued an internal error.

(please provide additional details here)

User Agent was: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.15) Gecko/2009102814 Ubuntu/8.04 (hardy) Firefox/3.0.15

System Information

Trac	0.11.5rc2
Python	2.5.4 (r254:67916, Nov 18 2009, 22:15:23) [GCC 4.1.2 20080704 (Red Hat 4.1.2-46)]
setuptools	0.7a1
SQLite	3.3.6
pysqlite	2.5.6
Genshi	0.5.1
GIT	1.6.2.2
jQuery:	1.2.6

Python Traceback

Traceback (most recent call last):
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.5rc2-py2.5.egg/trac/web/main.py", line 444, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.5rc2-py2.5.egg/trac/web/main.py", line 216, in dispatch
    self._post_process_request(req, *resp)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.5rc2-py2.5.egg/trac/web/main.py", line 308, in _post_process_request
    resp = f.post_process_request(req, *resp)
  File "build/bdist.linux-x86_64/egg/acct_mgr/web_ui.py", line 551, in post_process_request
    self._send_email(req)
  File "build/bdist.linux-x86_64/egg/acct_mgr/web_ui.py", line 590, in _send_email
    notifier.notify(req.authname, req.session['email_verification_token'])
  File "build/bdist.linux-x86_64/egg/acct_mgr/web_ui.py", line 520, in notify
    SingleUserNofification.notify(self, username, subject)
  File "build/bdist.linux-x86_64/egg/acct_mgr/web_ui.py", line 124, in notify
    NotifyEmail.notify(self, username, subject)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.5rc2-py2.5.egg/trac/notification.py", line 241, in notify
    Notify.notify(self, resid)
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.5rc2-py2.5.egg/trac/notification.py", line 134, in notify
    self.begin_send()
  File "/usr/local/lib/python2.5/site-packages/Trac-0.11.5rc2-py2.5.egg/trac/notification.py", line 320, in begin_send
    self.server.starttls()
  File "/usr/local/lib/python2.5/smtplib.py", line 605, in starttls
    sslobj = socket.ssl(self.sock, keyfile, certfile)
AttributeError: 'module' object has no attribute 'ssl'

[Remy Blank]

The traceback mentions AccountManagerPlugin, but I don't think it is to blame. It seems that your Python installation was compiled without SSL, or the SSL libraries cannot be found. Could you please try the following at a Python prompt:

>>> import socket
>>> socket.ssl
<function ssl at 0xb7be302c>

You should get an output similar to the above, probably with a different address. If you get an exception, then you will have to check your Python / SSL installation.

[mudassir@…]

very thanks for your help my issue has been resolved by recompiling python with ssl support

[Remy Blank]

Thanks for the feedback. Fixing the resolution (fixed is for when we actually did something in Trac).