Edgewall Software
Modify ↓

Opened 15 years ago

Closed 15 years ago

#8768 closed task (duplicate)

Ticket Modify by any user

Reported by: shubham_chakraborty@… Owned by:
Priority: highest Milestone:
Component: ticket system Version: 0.11-stable
Severity: critical Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

When a non public ticket is assigned to a certain user, even though everyone can view it, only the person to whom it is assgined to should be able to close, tranfer to modify/comment on it.

But the tool allows any authenticated user to close/modify the ticket. Th Tool should allow only the user who created it and the user to whom it is assgined to modify this non public ticket. How can this be achieved as i have failed to find a solution to this ??

Attachments (0)

Change History (1)

comment:1 by Christian Boos, 15 years ago

Resolution: → duplicate
Status: new → closed

Please have a look at the #7438 ticket and the various pointers to further information you'll find there.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The ticket will remain with no owner.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none) to the specified user.

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