Edgewall Software
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Opened 16 years ago

Closed 16 years ago

#8748 closed defect (worksforme)

cannot set new ticket owner

Reported by: anonymous Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.11.5
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

According to the TracTickets wiki, I should be able to set the owner for new tickets by using a call to the /newticket? URL with owner=name. But when I do this, the owner always gets set to the owner associated with the component.

Attachments (0)

Change History (3)

comment:1 by Christian Boos, 16 years ago

Are you using: 

[ticket]
restrict_owner = true

in TracIni?

If so, and if the name given to the owner parameter doesn't match one of the entries in the list, then it won't work.

in reply to:  1 comment:2 by anonymous, 16 years ago

Replying to cboos:

Are you using: 

[ticket]
restrict_owner = true

in TracIni?

If so, and if the name given to the owner parameter doesn't match one of the entries in the list, then it won't work.

No, I have restrict_owner = false

comment:3 by Christian Boos, 16 years ago

Resolution: → worksforme
Status: new → closed 
[/newticket?component=notification without owner],
[/newticket?component=notification&owner=cboos with owner]

without owner, with owner

(component owned by eblot at the time of this writing)

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Action
as closed The ticket will remain with no owner.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none) to the specified user.

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