Edgewall Software
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Opened 15 years ago

Closed 14 years ago

Last modified 14 years ago

#8726 closed enhancement (worksforme)

Ability to submit ticket

Reported by: dr4cul4@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: 0.11.5
Severity: major Keywords: ticket external submit
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

It would be nice to have ability to submit new ticket from external source via get or post method.

For example from public web site to internal trac or from mobile application via http request.

The only problem now is actually form token validation (field FORM_TOKEN).

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Change History (2)

comment:1 by Christian Boos, 14 years ago

Resolution: worksforme
Status: newclosed

Well, you can always create a ticket via a GET request, then let the user edit, preview and validate the ticket before submitting it manually. That would be the preferred way.

Or if you want to have that fully automated, parse the result of your GET request, grab the FORM_TOKEN and perform a POST afterwards. Better not advertize such scripts, of course, so we won't include such a script in the contrib/.

comment:2 by Remy Blank, 14 years ago

Or use the XmlRpcPlugin.

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