Edgewall Software

Opened 12 years ago

Closed 12 years ago

#8580 closed defect (duplicate)

Tickets with multiple-owners do not get email notifications

Reported by: gmr@… Owned by: Emmanuel Blot
Priority: normal Milestone:
Component: notification Version: 0.11.5
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


In trac/ticket/notification.py, Line 254:


If there are multiple ticket owners, the string is not split into a list and does not extend the torecipients list. Because of this, the owners of a ticket will not be notified of changes to the ticket. It is possible with custom workflows and custom fields to end up with multiple owners in a single ticket. This fix will not impact the basic workflow with a single ticket owner.

The fix for this is to replace line 254:



torecipients.extend(row[2] and row[2].replace(',', ' ').split())

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Change History (1)

comment:1 by Remy Blank, 12 years ago

Resolution: duplicate
Status: newclosed

I'm pretty sure this is a duplicate… Yes, #7793.

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