Edgewall Software
Modify ↓

Opened 15 years ago

Closed 15 years ago

#8491 closed defect (worksforme)

When disabling ticket modifications permissions, unable to search tickets by owner

Reported by: omri_shaked@… Owned by:
Priority: normal Milestone:
Component: ticket system Version: none
Severity: major Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

We have recently decided to disable bug creations and modifications. I've removed the following permissions from ALL users: TICKET_APPEND, TICKET_CREATE, TICKET_MODIFY, TICKET_CHGPROP

All users were left with the following permissions: TICKET_VIEW (and other non-tickets related permissions).

The problem is that when I go and search for tickets ("View tickets"), all the owners have gone. I can only search for tickets owned by people who are TRAC_ADMINS or TICKET_ADMINS.

Any thoughts?

I'm using TRAC 0.10.4.

Attachments (0)

Change History (1)

comment:1 by Remy Blank, 15 years ago

Resolution: → worksforme
Status: new → closed

Set [ticket] restrict_owner = false in trac.ini. Otherwise, only users with TICKET_MODIFY are shown in the search select box. This is by design.

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Set your email in Preferences
Action
as closed The ticket will remain with no owner.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from (none) to the specified user.

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