Edgewall Software
Modify

Opened 16 years ago

Closed 16 years ago

#8228 closed enhancement (duplicate)

Could always_notify_owner ignore owner-made changes?

Reported by: Chris Carr <rantingman@…> Owned by: Emmanuel Blot
Priority: normal Milestone:
Component: notification Version: 0.11.1
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

My users and I would really like to use always_notify_owner to receive email notification of ticket changes, instead of having to subscribe explicitly to each ticket. Unfortunately we cannot use it at the moment, because if we generate 20 changes to our own tickets, it will send us 20 emails!

I know trac contains instructions on how to get Gmail to filter out these redundant emails, but that's client-specific (and wasteful). This issue could be solved by having trac check to ignore changes made by the owner him/herself before generating the email.

If this idea is welcome, I would be happy to try and create a patch for it. But I guess it has been discussed before …? Sorry if this re-opens an old can of worms.

Attachments (0)

Change History (1)

comment:1 by Chris Carr <rantingman@…>, 16 years ago

Resolution: duplicate
Status: newclosed

Duplicate of #2247. Sorry. I did search for always_notify_owner before submitting, but didn't find it.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Emmanuel Blot.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Emmanuel Blot to the specified user.

Add Comment


E-mail address and name can be saved in the Preferences .
 
Note: See TracTickets for help on using tickets.