SMTPException: SMTP AUTH extension not supported by server.

[amit.anand@…]

How to Reproduce

While doing a POST operation on /admin/accounts/users, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'c0058d31fd1f51ddfbb4a204',
 'add': u' Add ',
 'cat_id': u'accounts',
 'email': u'amit.anand@eperiumindia.com',
 'name': u'amit.anand',
 'panel_id': u'users',
 'password': u'amit.anand',
 'password_confirm': u'amit.anand',
 'path_info': None,
 'user': u'amit.anand@eperiumindia.com'}

User Agent was: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.19 (KHTML, like Gecko) Chrome/1.0.154.36 Safari/525.19

System Information

Trac	0.11.3
Python	2.4.3 (#1, Dec 11 2006, 11:38:52) [GCC 4.1.1 20061130 (Red Hat 4.1.1-43)]
setuptools	0.6c9
SQLite	3.3.6
pysqlite	1.1.7
Genshi	0.5.1
Subversion	1.5.5 (r34862)
jQuery:	1.2.6

Python Traceback

Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/web/main.py", line 435, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/web/main.py", line 205, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/admin/web_ui.py", line 113, in process_request
    path_info)
  File "build/bdist.linux-i686/egg/acct_mgr/admin.py", line 116, in render_admin_panel
  File "build/bdist.linux-i686/egg/acct_mgr/admin.py", line 184, in _do_users
  File "build/bdist.linux-i686/egg/acct_mgr/web_ui.py", line 69, in _create_user
  File "build/bdist.linux-i686/egg/acct_mgr/api.py", line 129, in set_password
  File "build/bdist.linux-i686/egg/acct_mgr/api.py", line 238, in _notify
  File "build/bdist.linux-i686/egg/acct_mgr/notification.py", line 41, in user_created
  File "build/bdist.linux-i686/egg/acct_mgr/notification.py", line 79, in notify
  File "/usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/notification.py", line 246, in notify
    Notify.notify(self, resid)
  File "/usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/notification.py", line 134, in notify
    self.begin_send()
  File "/usr/lib/python2.4/site-packages/Trac-0.11.3-py2.4.egg/trac/notification.py", line 328, in begin_send
    self.server.login(self.user_name, self.password)
  File "/usr/lib/python2.4/smtplib.py", line 550, in login
    raise SMTPException("SMTP AUTH extension not supported by server.")
SMTPException: SMTP AUTH extension not supported by server.

[Emmanuel Blot]

/admin/accounts is not a Trac core feature, please report the issue to the plugin maintainer

From the error, it seems you try to use SMTP authentication while your SMTP server does not support it, so you probably want to change the [notification] configuration.

Anyway, this is a plugin & installation issue, and as such should not be filed in as a ticket here.

[anonymous]

Replying to eblot:

/admin/accounts is not a Trac core feature, please report the issue to the plugin maintainer

From the error, it seems you try to use SMTP authentication while your SMTP server does not support it, so you probably want to change the [notification] configuration.

Anyway, this is a plugin & installation issue, and as such should not be filed in as a ticket here.

I am running into the same error. It might help if you could provide me details on what in the [notification] needs to be changed.