Edgewall Software
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Opened 15 years ago

Closed 15 years ago

#7956 closed defect (fixed)

Unable to Save As due to wrong file name

Reported by: peterson_eric_d@… Owned by: Christian Boos
Priority: normal Milestone: 0.11.6
Component: ticket system Version: 0.12dev
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Christian Boos)

When attempting to download a Comma-delimited Text

From a query:

http://<ipaddress>/rsm/query?status=assigned&status=new&status=reopened&groupdesc=1&group=owner&col=id&col=summary&col=status&col=owner&col=priority&col=milestone&col=component&col=time&order=priority

I get what you see in attached file "download CSV.png" where it attempts to download a file called "query" with no extension:

Attempting to download a query result

When looking at an individual ticket and attempting to download

http://<ipaddress>/rsm/ticket/59?format=csv

I get what you see in attached file "download ticket.png" where it attempts to download a file called 59 with no extension:

Download ticket contents

The only place I can download a CSV is in a report listing several tickets.

As an aside, I have never seen the "tsv" extension for a tab-delimited file. Almost always it is also ".csv", MS Excel can recognize that the contents are delimited by commas or tabs appropriately.

Attachments (2)

download CSV.png (10.3 KB ) - added by peterson_eric_d@… 15 years ago.
Attempting to download a query result
download ticket.png (10.2 KB ) - added by peterson_eric_d@… 15 years ago.
Download ticket contents

Download all attachments as: .zip

Change History (6)

by peterson_eric_d@…, 15 years ago

Attachment: download CSV.png added

Attempting to download a query result

by peterson_eric_d@…, 15 years ago

Attachment: download ticket.png added

Download ticket contents

comment:1 by Christian Boos, 15 years ago

Milestone: 0.11.6

Verified.

comment:2 by Christian Boos, 15 years ago

Description: modified (diff)
Milestone: 0.11.60.11.5
Owner: set to Christian Boos

Btw, for ".tsv", see http://www.fileinfo.com/extension/tsv (or similar sites which have similar information… i.e. known but not common). I think it's nice to not have also .csv, so that you can pick e.g. a text editor association for one of them and keep to other associated to Excel.

comment:3 by Christian Boos, 15 years ago

Component: generalticket system
Description: modified (diff)

(… and the ticket preview really needs to be fixed so that the width of the ticket is respected)

comment:4 by Christian Boos, 15 years ago

Resolution: fixed
Status: newclosed

This seems to have been introduced in [7598] for queries.

So I re-added the filename, but only for formats other than RSS, in r8454.

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