Edgewall Software
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Opened 16 years ago

Last modified 4 years ago

#7069 new enhancement

'SearchResults doesn't indicate closed by etc..

Reported by: Markus.Staab Owned by:
Priority: normal Milestone: next-major-releases
Component: search system Version:
Severity: minor Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

would be nice to have the same information about a ticket and it's current state in the SearchResult view, as in the timeline.

In the timeline you can also see the user who has closed a ticket,.. and in the SearchResult not.

Maybe it would also be interessting who was the last user who has edited the ticket and also when he did it..

Attachments (0)

Change History (4)

comment:1 by anonymous, 16 years ago

Component: generalsearch system
Owner: changed from Jonas Borgström to Christian Boos

comment:2 by Christian Boos, 16 years ago

Milestone: 0.12
Severity: normalminor

I think it'll be useful and doable short term, see SearchRefactoring and #2859 for some background on the topic.

comment:3 by Ryan J Ollos, 9 years ago

Owner: Christian Boos removed

comment:4 by c.feige@…, 4 years ago

The search results are supposed to give general information about a ticket:

  • status i.e. closed/open
  • the owner
  • title
  • time of opening

These are basic data of a ticket and should be there and already are there. The requested extra information "changed by whom and when" may be added as requested in this ticket, but we should not remove the basic data above.

The time line is a little different than the search results. Here the change is more important than the status. This explains why the time line shows "who changed when" and not "who opened when". However I see no reason for why the time line should not state the status (closed/open), this is subject of ticket #991.

Best regards
Clemens

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