Edgewall Software
Modify

Opened 17 years ago

Closed 16 years ago

#7058 closed enhancement (worksforme)

Ticket-Notification: Fields

Reported by: anonymous Owned by: Christian Boos
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Hi all, on http://trac.edgewall.org/wiki/TracNotification#SampleEmail you're showing an example mail containing information about the Modified date. This is not enabled by defaul; How may I now insert these informations?

Currently looks like:

#59: testtes
-------------------------+--------------------------------------------------
Reporter:  xxxxxxxxx    |        Owner:  xxxxx
    Type:  defect       |       Status:  closed   
Priority:  major        |    Milestone:           
Component:  Development  |   Resolution:  invalid  
Keywords:               |  
-------------------------+--------------------------------------------------

Best regards, Fabian

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Change History (1)

comment:1 by osimons, 16 years ago

Resolution: worksforme
Status: newclosed

That was indeed an old template - we should look to update that one fine day…

Likely the Modified field was dropped to conserve space. As notifications are sendt when modification happens, the timestamp of the email itself should provide the same information.

However, if you do want to maintain your own templates, you can copy the Trac template and save it in the templates folder of your project.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Christian Boos.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Christian Boos to the specified user.

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