Edgewall Software

Opened 12 years ago

Closed 12 years ago

Last modified 12 years ago

#6834 closed defect (invalid)

Fail to create new ticket based on Google`s SMTP TLS service

Reported by: sirtoozee@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: notification Version: 0.11b1
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Emmanuel Blot)

LCUC (Linux Campus Union in China.P.R) use the SMTP TLS service provided by Google.

And the Website http://lcuc.org.cn with SMTP module can worked very well with Google`s SMTP TLS service.

So I configured the Trac, for example, vi /var/trac/public/linuxfans/conf/trac.ini

smtp_always_bcc =
smtp_always_cc =
smtp_default_domain = gmail.com
smtp_enabled = true
smtp_from = webmaster@lcuc.net
smtp_password = 123456
smtp_port = 465
smtp_replyto = webmaster@lcuc.net
smtp_server = smtp.gmail.com
smtp_subject_prefix = __default__
smtp_user = webmaster@lcuc.net
use_public_cc = false
use_short_addr = false
use_tls = true

Then Trac would timeout when created a new ticket via http://trac.lcuc.org.cn/public/linuxfans/newticket

Attachments (0)

Change History (3)

comment:1 by Emmanuel Blot, 12 years ago

Component: ticket systemnotification
Description: modified (diff)
Milestone: 0.11.1
Resolution: invalid
Status: newclosed

This is an installation issue, and as is should not be reported through a ticket but posted to the MailingList.

As a quick answer, your SMTP parameters are invalid: smtp_user = webmaster@lcuc.net is not a valid GMail email address.

comment:2 by sirtoozee@…, 12 years ago

Thanks eblot`s reply!

The account webmaster@… was created by a Chinese university student of LCUC in Google SMTP service.

And we also use the smtp_user parameter for Drupals SMTP module with TLS support, whats more, it worked happily!

in reply to:  2 comment:3 by Emmanuel Blot, 12 years ago

Replying to sirtoozee@gmail.com:

Thanks eblot`s reply! And we also use the smtp_user parameter for Drupals SMTP module with TLS support, whats more, it worked happily!

smtp_user in Trac means the authentication name against the SMTP server. I don't now the module you're referring to, I guess it's http://drupal.org/project/smtp.[[br]]

I don't see how GMail could accept a login which is not managed with GMail. Trac is known to work fine with GMail, so it is very likely you have a configuration issue.

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