Edgewall Software
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Opened 17 years ago

Closed 17 years ago

Last modified 17 years ago

#6754 closed defect (duplicate)

Do not send notification email to person making the change

Reported by: john.ferg@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: notification Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

As it says. There is no need for the person who made the change to a ticket to receive a notification email. It is both unnecessary and annoying. Even if you are the ticket owner, or are receiving notification emails for any other reason, you should *not* get an email for a change which you made.

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Change History (2)

in reply to:  description comment:1 by Emmanuel Blot, 17 years ago

Resolution: duplicate
Status: newclosed

Replying to john.ferg@hotmail.com:

It is both unnecessary and annoying.

You find it this way - I *do* want to receive a notification for such changes, for example.
There should be a setting for such notifications, though.

Please search for duplicate: #2247

comment:2 by Emmanuel Blot, 17 years ago

Component: generalnotification

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Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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