Edgewall Software

Opened 14 years ago

Closed 12 years ago

#6661 closed enhancement (duplicate)

ticket view should customize based on ticket type

Reported by: eoin.dunne@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


I swear I entered this ticket before but I just spent 15 minutes searching and found nothing. So sorry if this is a duplicate…

What would be super useful is if the ticket form could change what fields are visible (particularily custom fields), based on the ticket type.

I wrote the TestCaseManagement Plugin on Track hacks. One of the requirements is that the user add a ticket type called testcase, and for reporting purposes they should add a testcase result field.

however, this field (testcase result), doesn't make much sense when submitting a defect.

The extra custom fields clutter up the view.

maybe an extra attribute in the config file under the custom fields like

customFieldName.name.visible = (always or tickettype)

So if the custom field had a visible=always the field would always be visible for all ticket types. If visible=testcase(for example type is testcase) then the field would only be visible for that particular ticket type.

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Change History (7)

comment:1 by eoin.dunne, 14 years ago

oh I'm guessing this would require javascript to change the ticket form if the ticket type changed (or re-post to the server for an updated view).

comment:2 by Noah Kantrowitz, 14 years ago

Resolution: worksforme
Status: newclosed

This is already implemented in the CondFields plugin.

comment:3 by Christian Boos, 14 years ago

Resolution: worksforme
Status: closedreopened

comment:4 by Christian Boos, 14 years ago

Resolution: duplicate
Status: reopenedclosed

(fixing resolution)

Duplicate of #2464.

comment:5 by anonymous, 14 years ago

Milestone: 0.11.1

comment:6 by anonymous, 12 years ago

Priority: normalhigh
Resolution: duplicate
Severity: normalmajor
Status: closedreopened
Type: enhancementdefect
Version: 0.11-stable

CondFields does not work properly with trac 0.11. The author of the plugin cannot be reached (his email address is from a domain that has expired). Can anyone provide a fix or maintain this plugin?

comment:7 by Remy Blank, 12 years ago

Priority: highnormal
Resolution: duplicate
Severity: majornormal
Status: reopenedclosed
Type: defectenhancement
Version: 0.11-stable

This is still a duplicate of #2464. And please don't mix up the ticket fields. Thanks.

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