Edgewall Software

Opened 15 years ago

Closed 15 years ago

#6612 closed defect (invalid)

'resolution' field undefined when sending notification mail

Reported by: j.vargas@… Owned by: Emmanuel Blot
Priority: high Milestone:
Component: notification Version: devel
Severity: major Keywords:
Cc: osimons Branch:
Release Notes:
API Changes:
Internal Changes:



  1. enabled smtp notification
  2. created new ticket


notification mail should be sent


error in trac log as follows:

2008-01-08 17:09:39,360 Trac[svn_fs] DEBUG: Subversion bindings imported
2008-01-08 17:09:39,535 Trac[__init__] ERROR: Failure sending notification on creation of ticket #7: "resolution" not defined
Traceback (most recent call last):
  File "/usr/lib/python2.5/site-packages/Trac-0.11dev_r6363-py2.5.egg/trac/ticket/web_ui.py", line 920, in _do_create
    tn.notify(ticket, newticket=True)
  File "/usr/lib/python2.5/site-packages/Trac-0.11dev_r6363-py2.5.egg/trac/ticket/notification.py", line 137, in notify
    subject = self.format_subj(summary)
  File "/usr/lib/python2.5/site-packages/Trac-0.11dev_r6363-py2.5.egg/trac/ticket/notification.py", line 223, in format_subj
    return template.generate(**data).render('text', encoding=None).strip()
  File "build/bdist.linux-i686/egg/genshi/core.py", line 172, in render
    return encode(generator, method=method, encoding=encoding)
  File "build/bdist.linux-i686/egg/genshi/output.py", line 45, in encode
    output = u''.join(list(iterator))
  File "build/bdist.linux-i686/egg/genshi/output.py", line 478, in __call__
    for event in stream:
  File "build/bdist.linux-i686/egg/genshi/core.py", line 273, in _ensure
    for event in stream:
  File "build/bdist.linux-i686/egg/genshi/template/base.py", line 496, in _exec
    for event in stream:
  File "build/bdist.linux-i686/egg/genshi/template/base.py", line 473, in _eval
    result = data.evaluate(ctxt)
  File "build/bdist.linux-i686/egg/genshi/template/eval.py", line 144, in evaluate
    return eval(self.code, _globals, {'data': data})
  File "<string>", line 1, in <Expression u'resolution'>
  File "build/bdist.linux-i686/egg/genshi/template/eval.py", line 269, in lookup_name
    val = cls.undefined(name)
  File "build/bdist.linux-i686/egg/genshi/template/eval.py", line 364, in undefined
    raise UndefinedError(key, owner=owner)
UndefinedError: "resolution" not defined

It seems the mail is not sent because of a missing 'resolution' field somewhere.

Here is my notification section of trac.ini (privated fields where replaced here by _PRIVATE_, just ignore):

admit_domains = _PRIVATE_.com
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true
ignore_domains =
mime_encoding = base64
smtp_always_bcc = j.vargas@_PRIVATE_.com
smtp_always_cc =
smtp_default_domain = _PRIVATE_.com
smtp_enabled = true
smtp_from = _PRIVATE_@_PRIVATE_.com
smtp_from_name = Dummy's Project SCM
smtp_password =
smtp_port = 25
smtp_replyto =
smtp_server = localhost
smtp_subject_prefix = __default__
smtp_user =
ticket_subject_template = $prefix #$ticket.id: $summary $resolution
use_public_cc = false
use_short_addr = false
use_tls = false

my version info:

Trac:  	0.11dev-r6363
Python: 	2.5.1 (r251:54863, May 2 2007, 16:53:27) [GCC 4.1.2 (Ubuntu 4.1.2-0ubuntu4)]
setuptools: 	0.6c5
SQLite: 	3.3.13
pysqlite: 	2.3.2
Genshi: 	0.5dev-r786
Pygments: 	0.9
Subversion: 	1.4.3 (r23084)
jQuery:	1.2.1

Attachments (0)

Change History (2)

comment:1 by Emmanuel Blot, 15 years ago

Keywords: mail notification removed
Severity: blockermajor

Can you give a try with

ticket_subject_template = $prefix #$ticket.id: $summary

comment:2 by Jonathan Vargas <j.vargas@…>, 15 years ago

Resolution: invalid
Status: newclosed

Now it DOES work.

I though the $resolution placeholder would evaluate to ticket's resolution, as $summary does. Bu it required to be prefixed by "ticket." as in "$ticket.id".

Thanks for your support here and at IRC.

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