Unable to attach files

[anonymous]

Hi,

I am unable to attach file when creating a new ticket.I have the permission to create,modify,append the tickets.

Below is the Traceback.

Traceback (most recent call last):

File "/usr/lib/python2.3/site-packages/trac/web/main.py", line 406, in dispatch_request

dispatcher.dispatch(req)

File "/usr/lib/python2.3/site-packages/trac/web/main.py", line 237, in dispatch

resp = chosen_handler.process_request(req)

File "/usr/lib/python2.3/site-packages/trac/attachment.py", line 361, in process_request

self._do_save(req, attachment)

File "/usr/lib/python2.3/site-packages/trac/attachment.py", line 496, in _do_save

attachment.insert(filename, upload.file, size)

File "/usr/lib/python2.3/site-packages/trac/attachment.py", line 180, in insert

os.makedirs(self.path)

File "/usr/lib/python2.3/os.py", line 153, in makedirs

makedirs(head, mode)

File "/usr/lib/python2.3/os.py", line 154, in makedirs

mkdir(name, mode)

OSError: [Errno 13] Permission denied: '/var/www/trac/tracroot/WSIProject/attachments/ticket'

[Jeroen Ruigrok van der Werven]

This sounds like a typical case of the webserver's UID not having the right permissions to write to /var/www/trac/tracroot/WSIProject/attachments/ticket.

Can you check to see if you have the right permissions set up?

[hyuga <hyugaricdeau@…>]

No response in a month, and this is a duplicate of #6351 anyways.