Edgewall Software
Modify ↓

Opened 17 years ago

Closed 17 years ago

#6531 closed defect (duplicate)

add ability to create relationships between tickets

Reported by: anonymous Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords:
Cc: mikepan@… Branch:
Release Notes:
API Changes:
Internal Changes:

Description

sometimes users will open tickets that are related to each other. it would be helpful for the prioritization of tickets to be able to create relationships between the tickets. there are two main types of relationship. the first is a precedence relation, such that work on ticket x needs to be completed before work on ticket y can be started. the second is a containment/subsumption relation, such that work on ticket x is not considered to be complete until work on ticket y is completed.

Attachments (0)

Change History (2)

comment:1 by anonymous, 17 years ago

Cc: mikepan@… added

in reply to:  description comment:2 by Christian Boos, 17 years ago

Resolution: → duplicate
Status: new → closed

Replying to anonymous:

sometimes users will open tickets that are related to each other. it would be helpful for the prioritization of tickets to be able to create relationships between the tickets. there are two main types of relationship. the first is a precedence relation, such that work on ticket x needs to be completed before work on ticket y can be started. the second is a containment/subsumption relation, such that work on ticket x is not considered to be complete until work on ticket y is completed.

Nice summary of … #31.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

Add Comment
E-mail address and name can be saved in the Preferences .
Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.