Edgewall Software

Opened 14 years ago

Closed 11 years ago

#6391 closed enhancement (worksforme)

Enhance replying and modification user experience.

Reported by: jtiai <redetin@…> Owned by: Jonas Borgström
Priority: low Milestone:
Component: ticket system Version:
Severity: normal Keywords: usability
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


when replying reply happens pretty end of document + submit and preview buttons are only after ticket properties. If someone has more fields (like timetracking), after writing reply you need to scroll up and down.

Submit and preview buttons should be at least next to edit field to make replying more convenient. In-place replying would be of course much better.

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Change History (4)

comment:1 by sid, 14 years ago

One other thing you could do is using the Home and End buttons to quickly go to the top or bottom of the page.

in reply to:  1 comment:2 by jtiai <redetin@…>, 14 years ago

Replying to sid:

One other thing you could do is using the Home and End buttons to quickly go to the top or bottom of the page.

Actually while you have focus in edit-control (at least in FF 2) "Home" and "End" buttons takes you to start or end of line. So it didn't helped. I need to completely make focus off any input control which basically mean that I either press TAB multiple times, or I grab mouse and click outside input fields.

In this Trac I need to press 10 times TAB to make focus in first non-edit field ("leave as new" radio button is first). And still I'm left with problem with ticket which has long line of replies and changes, like #130.

comment:3 by Christian Boos, 14 years ago

Milestone: 2.0

comment:4 by Christian Boos, 11 years ago

Milestone: 2.0
Resolution: worksforme
Status: newclosed

This should actually be fixed now in 0.12.

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