Edgewall Software

Opened 13 years ago

Closed 13 years ago

#6328 closed enhancement (duplicate)

Ticket not yet specified

Reported by: daniel.oconnor@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version:
Severity: minor Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


Scenario: I'm coverting a business requirements document from management-speak to something developers can handle.

There are a lot of terse, tangled requirements, like "Add a postbox to the front lawn of the house"; which implies that we've built a Lawn, House, put the Lawn at the Front of the House, built a Postbox, and we're now ready to place it.

I only want to ticket one issue, place-the-postbox.

Current workflow:

  • Create original meta-ticket (all requirements)
  • Flesh out subticket (make a lawn)
  • Link to subticket on master ticket
  • Link to master ticket on subticket
  • Rinse & Repeat (make a house, place lawn infront of house, etc etc)


  • A macro/page processor which allows you to defer documenting tickets until later - it creates 'stubs'


  • You do a several "ticket:new" macros on the master ticket
  • When you save
    1. new blank tickets are created ("title=To Be Described")
    2. the ticket:new are replaced with the actual ticket number
  • Each new ticket has a link back to the master
  • All you do now is click through and edit the subtickets

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Change History (2)

comment:1 by sid, 13 years ago

#886 addresses the master ticket concept, and although I think your idea is an interesting one, the approach addresses the root problem from the side. #886 seems to address the real problem. I propose closing as a duplicate of that ticket, and I encourage you to join in the discussion on #886.

comment:2 by daniel.oconnor@…, 13 years ago

Resolution: duplicate
Status: newclosed

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