Unable to get database connection within 20 seconds - after clicking on a link at URL: http://developer.songbirdnest.com/make-songbird-better/

[care63@…]

Hello Code-Gurus…

I decided to try out Songbird this morning (approx. 8:00am MDT - 11/03/07) and when I clicked on the link to "Download & Test the Nightly Builds" on the page with a URL of ​http://developer.songbirdnest.com/make-songbird-better/, I got an error page with a URL of: ​http://publicsvn.songbirdnest.com/wiki/Nightly_Builds. On that page were instructions to open a ticket with Trac and include the "Python Traceback" (shown below). Therefore, I hope I am doing this right, and the data I've given here will be helpful to your development team. I was a computer/network support specialist for about 15 years, so I understand the importance of feedback in the software development process. In case it matters, here are the specs of my PC: Dell Inspiron 9300, running Win-XP Home Ed. Version 2002 w/SP2, 2.13GHz/2GB ram, Pentium-M2-13GHz CPU, an 80GB HD, and running Firefox 2.0.0.7. I hope I described all that correctly because I am a wee bit rusty since I had to retire due to physical problems…<heavy sigh>…

I wish you all the best of luck as you strive to build a champion open-source program to blow iTunes and all the others off the planet! LOL! I'm pulling for y'all, and cannot wait until it is totally finished so I can use it to manage all the music I have from the over 300+ CD's…! Well, congratulations again, have an awesome day/weekend, and "Go Rock the Web with Songbird!"

Cheers with smiles, Carolyn "Care" Hitchcock :o) care63@… Denver, CO

Here is the Python Traceback:

Traceback (most recent call last):
  File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 406, in dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 191, in dispatch
    chosen_handler = self._pre_process_request(req, chosen_handler)
  File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 263, in _pre_process_request
    chosen_handler = f.pre_process_request(req, chosen_handler)
  File "/usr/lib/python2.5/site-packages/trac/versioncontrol/api.py", line 73, in pre_process_request
    self.get_repository(req.authname).sync()
  File "/usr/lib/python2.5/site-packages/trac/versioncontrol/api.py", line 96, in get_repository
    db = self.env.get_db_cnx() # prevent possible deadlock, see #4465
  File "/usr/lib/python2.5/site-packages/trac/env.py", line 203, in get_db_cnx
    return DatabaseManager(self).get_connection()
  File "/usr/lib/python2.5/site-packages/trac/db/api.py", line 76, in get_connection
    return self._cnx_pool.get_cnx(self.timeout or None)
  File "/usr/lib/python2.5/site-packages/trac/db/pool.py", line 109, in get_cnx
    % timeout)
TimeoutError: Unable to get database connection within 20 seconds

[anonymous]

Hello,

I think this is not a trac bug. Like the last line in the traceback says "TimeoutError?: Unable to get database connection within 20 seconds". Maybe their database server is down or something else is wrong.

Regards

[Emmanuel Blot]

Closing as worksforme (not fixed).

If this error can be reproduced, feel free to re-open this ticket.

[Emmanuel Blot]

anonymous: do not change the status of a ticket without giving the reason / details.