error when attaching jpg file

[anonymous]

Hi,

I was trying to attach a jpg file to a new ticket…I first got the error about the file being to big…so using MS Photo Editor I opennned and saved the file using higher jpg compression. I then tried to go back to the ticket screen, and retry ro press submit, and tick 'i want to attach file'…and I still get the error below.

thx!

Traceback (most recent call last):

File "/usr/local/trac/lib/python2.4/site-packages/trac/web/main.py", line 406, in dispatch_request

dispatcher.dispatch(req)

File "/usr/local/trac/lib/python2.4/site-packages/trac/web/main.py", line 237, in dispatch

resp = chosen_handler.process_request(req)

File "/usr/local/trac/lib/python2.4/site-packages/trac/attachment.py", line 361, in process_request

self._do_save(req, attachment)

File "/usr/local/trac/lib/python2.4/site-packages/trac/attachment.py", line 496, in _do_save

attachment.insert(filename, upload.file, size)

File "/usr/local/trac/lib/python2.4/site-packages/trac/attachment.py", line 180, in insert

os.makedirs(self.path)

File "/usr/lib/python2.4/os.py", line 156, in makedirs

makedirs(head, mode)

File "/usr/lib/python2.4/os.py", line 159, in makedirs

mkdir(name, mode)

OSError: [Errno 13] Permission denied: '/usr/local/trac/mediatraffic/attachments/ticket'

[anonymous]

Sorry, just read the error message…and noticed the last line ie : OSError: [Errno 13] Permission denied: '/usr/local/trac/mediatraffic/attachments/ticket'

again sorry

Replying to anonymous:

Hi,

I was trying to attach a jpg file to a new ticket…I first got the error about the file being to big…so using MS Photo Editor I opennned and saved the file using higher jpg compression. I then tried to go back to the ticket screen, and retry ro press submit, and tick 'i want to attach file'…and I still get the error below.

thx!

Traceback (most recent call last):

File "/usr/local/trac/lib/python2.4/site-packages/trac/web/main.py", line 406, in dispatch_request

dispatcher.dispatch(req)

File "/usr/local/trac/lib/python2.4/site-packages/trac/web/main.py", line 237, in dispatch

resp = chosen_handler.process_request(req)

File "/usr/local/trac/lib/python2.4/site-packages/trac/attachment.py", line 361, in process_request

self._do_save(req, attachment)

File "/usr/local/trac/lib/python2.4/site-packages/trac/attachment.py", line 496, in _do_save

attachment.insert(filename, upload.file, size)

File "/usr/local/trac/lib/python2.4/site-packages/trac/attachment.py", line 180, in insert

os.makedirs(self.path)

File "/usr/lib/python2.4/os.py", line 156, in makedirs

makedirs(head, mode)

File "/usr/lib/python2.4/os.py", line 159, in makedirs

mkdir(name, mode)

OSError: [Errno 13] Permission denied: '/usr/local/trac/mediatraffic/attachments/ticket'

[anonymous]

well…now, I'm trying to mark it as resolved, but i get this error from your server ;

Internal Error

Submission rejected as potential spam (SpamBayes determined spam probability of 61.03%)

Please mark this bug as resolved:invalid