Edgewall Software
Modify ↓

Opened 18 years ago

Closed 18 years ago

Last modified 18 years ago

#6123 closed defect (worksforme)

wrong default data

Reported by: simpsomboy@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords: db_default.py
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

in db_default.py

  • severity data empty
  • priority data have de values of severity

Attachments (1)

db_default.py​ (12.6 KB ) - added by simpsomboy@… 18 years ago.
modified file… works for me…

Download all attachments as: .zip

Change History (5)

by simpsomboy@…, 18 years ago

Attachment: db_default.py​ added

modified file… works for me…

comment:1 by Emmanuel Blot, 18 years ago

Milestone: 0.11
Resolution: → worksforme
Status: new → closed

I can't remember the reference (MailingList thread or a ticket) but this is done on purpose:

Severity field is not enabled till the administrator explicitly defines one or more severity level - hence the empty initialization list in db_default.py.

There have been a long discussion about the use of priority vs. severity, and it has been chosen to drop severity field in default installations: the severity dropdown list does not appear in ticket pages. Nevertheless, it is possible to enable the severity field using the aforementioned method.

comment:2 by Emmanuel Blot, 18 years ago

Component: general → ticket system

in reply to:  2 comment:3 by anonymous, 18 years ago

Replying to eblot: Ok, I was not bout it… thank-you

comment:4 by Christian Boos, 18 years ago

Duplicate of #1861.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

Add Comment
E-mail address and name can be saved in the Preferences .
Attachments ↑ Description ↑
 
Note: See TracTickets for help on using tickets.