cant attach pic to ticket

[jeremiah@…]

Python Traceback

Traceback (most recent call last):
  File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 406, in dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.5/site-packages/trac/web/main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/lib/python2.5/site-packages/trac/attachment.py", line 361, in process_request
    self._do_save(req, attachment)
  File "/usr/lib/python2.5/site-packages/trac/attachment.py", line 496, in _do_save
    attachment.insert(filename, upload.file, size)
  File "/usr/lib/python2.5/site-packages/trac/attachment.py", line 180, in insert
    os.makedirs(self.path)
  File "/usr/lib/python2.5/os.py", line 163, in makedirs
    makedirs(head, mode)
  File "/usr/lib/python2.5/os.py", line 166, in makedirs
    mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/var/trac/agent/attachments/ticket'

[Emmanuel Blot]

The attachment directory on your server should be read/writeable for the web server.
A common issue is to create the Trac environment as the super user whereas the web server runs as a regular user.

BTW, please specify which version of Trac you're using when you submit a new ticket.