Would like option to send out single e-mail to multiple receipients per update to avoid duplicate e-mails

[anonymous]

Hi,

We use Trac 0.9.5. We are receiving several complaints from our users due to them receiving duplicate e-mail updates for each track ticket , when they are both the ticket creator/modifier and a member of the mailing list that is specified in the cc field. The issue is that as long trac sends a separate e-mail to each person on the notify list, duplication cannot be avoided since Trac doesn't know which receipients on a notify list. A workaround would be to have an option in the trac.ini to ensure that only one e-mail notification is sent out per update, with all recipients on notify list appearing in the "To:" portion of the e-mail. Since almost all mail servers will prevent duplicate delivery of a message to the same individual, this will resolve the problem, as well as reduce the load on the SMTP server on tickets that have a very long cc list.

Thanks

[Emmanuel Blot]

The way Trac sends email is different in releases 0.10. Duplicate addresses are removed from the distribution list.

Please upgrade to 0.10.4