Adding Attachments

[sylvia@…]

Unable to add an attachment. Error message pasted below. Help please.

Traceback (most recent call last):
  File "/var/lib/python-support/python2.4/trac/web/main.py", line 406, in dispatch_request
    dispatcher.dispatch(req)
  File "/var/lib/python-support/python2.4/trac/web/main.py", line 237, in dispatch
    resp = chosen_handler.process_request(req)
  File "/var/lib/python-support/python2.4/trac/attachment.py", line 361, in process_request
    self._do_save(req, attachment)
  File "/var/lib/python-support/python2.4/trac/attachment.py", line 496, in _do_save
    attachment.insert(filename, upload.file, size)
  File "/var/lib/python-support/python2.4/trac/attachment.py", line 180, in insert
    os.makedirs(self.path)
  File "os.py", line 156, in makedirs
    makedirs(head, mode)
  File "os.py", line 159, in makedirs
    mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/var/trac/crude/attachments/ticket'

[Noah Kantrowitz]

This is an installation issue, namely that the web server user doesn't have write access to the attachments folder. Just correct these permissions. In the future please ask installation support questions on the MailingList or IrcChannel.