Suggestions for Ticket Reports
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One nice feature of the ticketing system at http://versionone.com/ is the ability to edit Ticket Properties fields in the table view itself, i.e. via dropdowns right there, without having to open each individual ticket. I know this feature would help me.
Another idea which would help me is to load at least part of the Description field (even in a plain text version) onto the report page and then show it to me in a popup when I rollover the ticket. This would also help me, as the short summary is often not enough to recall the full details.