Edgewall Software
Modify ↓

Opened 17 years ago

Last modified 10 years ago

#5663 new enhancement

Suggestions for Ticket Reports

Reported by: fredthejonester@… Owned by:
Priority: low Milestone: next-major-releases
Component: ticket system Version:
Severity: minor Keywords: ninja
Cc: fredthejonester@…, jrioux@… Branch:
Release Notes:
API Changes:
Internal Changes:

Description

One nice feature of the ticketing system at ​http://versionone.com/ is the ability to edit Ticket Properties fields in the table view itself, i.e. via dropdowns right there, without having to open each individual ticket. I know this feature would help me.

Another idea which would help me is to load at least part of the Description field (even in a plain text version) onto the report page and then show it to me in a popup when I rollover the ticket. This would also help me, as the short summary is often not enough to recall the full details.

Thanks.

Attachments (0)

Change History (3)

comment:1 by Noah Kantrowitz, 17 years ago

Component: report system → ticket system
Keywords: ninja added
Milestone: → 0.12
Owner: changed from Matthew Good to Noah Kantrowitz

This is quite literally how the ninja view works (er, will work).

comment:2 by jrioux@…, 14 years ago

Cc: jrioux@… added

comment:3 by Ryan J Ollos, 10 years ago

Owner: Noah Kantrowitz removed

Modify Ticket

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Action
as new The ticket will remain with no owner.
The ticket will be disowned.
as The resolution will be set. Next status will be 'closed'.
The owner will be changed from (none) to anonymous. Next status will be 'assigned'.

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