Edgewall Software

Opened 19 years ago

Closed 19 years ago

Last modified 11 years ago

#560 closed enhancement (worksforme)

Adding a field for Hours to Tickets

Reported by: rbb@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: 0.7.1
Severity: normal Keywords: tickets hours
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


It would be extremely useful to add an hours field to tickets used by the assigned person to annotate how many hours were spent on the ticket, even to the level of when adding comments to a ticket (showing progress). Then custom reports can be written to tabulate the number of hours logged for specific ticket attributes. If a project wanted to use this field, then it could be made to tie into the roadmap, but if it was unused, no big deal.

(I am not proposing adding all the project management hour type field like Estimated time to complete, estimated hours, actual hours, etc…)

Attachments (0)

Change History (2)

comment:1 by Christopher Lenz, 19 years ago

Component: generalticket system
Resolution: worksforme
Status: newclosed

In Trac 0.8 (or rather, the current development version), you can do this using custom ticket properties, see TracTicketsCustom.

comment:2 by Christian Boos, 11 years ago

Milestone: 0.8

(clearing report:35)

Modify Ticket

Change Properties
Set your email in Preferences
as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

Add Comment

E-mail address and name can be saved in the Preferences .
Note: See TracTickets for help on using tickets.