Edgewall Software
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Opened 17 years ago

Closed 17 years ago

Last modified 17 years ago

#5427 closed enhancement (wontfix)

Add a operation to simple_workflow.py - back_to_reporter

Reported by: jim@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords: workflow
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

Add a back_to_reporter operation that gives the ownership back to the reporter in the case when a reporter must provide additional information.

            elif operation == 'set_owner_to_reporter': 
                # Set the owner to the reporter 
                if ticket['reporter']: 
                    updated['owner'] = ticket['reporter'] 
                else: 
                    raise TracError('Failed to find reporter for 
ticket.' % (ticket['reporter']), 'Invalid Operation')

Attachments (0)

Change History (2)

comment:1 by Eli Carter, 17 years ago

Resolution: wontfix
Status: newclosed

wiki:AdvancedTicketWorkflowPlugin provides the set_owner_to_reporter operation, along with a number of others.

comment:2 by Christian Boos, 17 years ago

Milestone: 0.11.1

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as closed The owner will remain Jonas Borgström.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Jonas Borgström to the specified user.

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