Edgewall Software
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Opened 17 years ago

Closed 17 years ago

#5419 closed defect (wontfix)

Stopper when trying to reset password

Reported by: mgutierrez Owned by: Jonas Borgström
Priority: normal Milestone:
Component: general Version:
Severity: major Keywords: plugin
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Emmanuel Blot)

Steps to reproduce:

  1. I went to "Forgot password?"
  2. Introduced username and email address. Press 'Reset'
  3. An internal error was encountered.

I include traceback:

Python Traceback

Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 313, in dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.4/site-packages/trac/web/main.py", line 198, in dispatch
    resp = chosen_handler.process_request(req)
  File "build/bdist.linux-i686/egg/acct_mgr/web_ui.py", line 133, in process_request
  File "build/bdist.linux-i686/egg/acct_mgr/web_ui.py", line 169, in _do_reset_password
  File "build/bdist.linux-i686/egg/acct_mgr/web_ui.py", line 98, in notify
  File "/usr/lib/python2.4/site-packages/trac/notification.py", line 201, in notify
    Notify.notify(self, resid)
  File "/usr/lib/python2.4/site-packages/trac/notification.py", line 106, in notify
    self.send(torcpts, ccrcpts)
  File "/usr/lib/python2.4/site-packages/trac/notification.py", line 277, in send
    body = self.hdf.render(self.template_name)
  File "/usr/lib/python2.4/site-packages/trac/web/clearsilver.py", line 288, in render
    template.parseFile(filename)
Error: Traceback (innermost last):
  File "csparse.c", line 293, in cs_parse_file()
  File "neo_hdf.c", line 1896, in hdf_search_path()
NotFoundError: Path reset_password_email.cs not found

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Change History (1)

comment:1 by Emmanuel Blot, 17 years ago

Description: modified (diff)
Keywords: plugin added
Resolution: wontfix
Severity: blockermajor
Status: newclosed

This is an issue with th:wiki:AccountManagerPlugin

Please fill in a ticket on trac-hacks.org, as this plugin is not (yet?) managed on this site.
You may want to ask for support on the MailingList first, as this issue might come from an invalid/incomplete installation (missing template file)

BTW, when you submit a ticket, please use verbatim blocks ({{{ }}}) for pasting Python traceback (use preview to check that it is displayed as expected), do not forget to specify which version of Trac you're using and be fair with the severity field.

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