ticket email URL not recognized by email clients

[andrixnet@…]

I've posted this by mistake on the Pidgin page, not realizing it's another software entirely, not just their webpage.

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Each time a message is posted, the bug tracking system sends an email to the people related to the bug. In the message body, an URL is included which points to the home page and another one which points to the page of the bug in question.

However, the message being plain text and the URL being enclosed by ≠ determines at least some email clients not to recognize that text as URL.

Here's an example

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Ticket URL: <http://developer.pidgin.im/ticket/1428#comment:2>
Pidgin <http://pidgin.im>

Consequently, I have to select the text represented by the URL, paste it into a browser window's location bar and press ENTER, instead of a simple and single click.

In conclusion, this is placed in a plain text email as signiture, but enclosing the URL in < and > makes it unrecognizable for email clients when they prepare the message body for display. I think it would be preferable not to enclose the URL between < and > for this purpose.

[Emmanuel Blot]

Actually, the proper syntax is defined in ​RFC1738 and should be

Ticket URL: <URL:http://developer.pidgin.im/ticket/1428#comment:2>
Pidgin <URL:http://pidgin.im>

see also ​mail url style

[sid]

Would like to see this bug fixed, but shouldn't hold up 0.11. Putting into 0.12 for starters.

[hawleyw@…]

1. Gmail's webmail interface guesses correctly with or without the ≠'s and with or without URL: inside the brackets

2. Apple's Mail program handles things best with the link left as it is…Adding the "correct" URL: inside the < > brackets makes it drops off the comment number, it also does this if brackets are left off completely.

see ​mail url style for a suggestion that if the "correct" scheme isn't working for your links in an email body then you should use html format. I don't think that we want to insist on html format for emails so maybe the answer is to close this ticket?

Replying to eblot:

… should be

Ticket URL: <URL:http://developer.pidgin.im/ticket/1428#comment:2>
Pidgin <URL:http://pidgin.im>

[Remy Blank]

Borders on "wontfix".

[anonymous]

last update to this ticket, 9 hours ago, the email notification has the URL correctly recognized by Yahoo mail.

Don't know about other email clients.

[Thijs Triemstra <lists@…>]

+1 for wontfix

[andrixnet@…]

Probably it was fixed indirectly in some previous code change.

The email notification for comment:6 shows URLs corectly.

I'd suggest a resolution WORKSFORME at this time.

[Remy Blank]

Thanks for the feedback.