Opened 18 years ago
Closed 17 years ago
#5361 closed enhancement (duplicate)
Reassign reminder dialogue when commenting tickets
Reported by: | Owned by: | Jonas Borgström | |
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Priority: | normal | Milestone: | |
Component: | ticket system | Version: | |
Severity: | normal | Keywords: | |
Cc: | Branch: | ||
Release Notes: | |||
API Changes: | |||
Internal Changes: |
Description
I would appreciate if Trac could present a dialogue when commenting/replying to a ticket, which ask me "Do you want reassign this ticket?" along with a list of users and the buttons "No" and "Reassign".
Background: When replying to a ticket, I often forget to reassign it to the person who has submitted it, so he/she won't recognize it "returned with reply" (it won't show up at the top of the list when Viewing "Active Tickets, Mine first".
Attachments (0)
Change History (3)
comment:1 by , 18 years ago
comment:2 by , 17 years ago
We don't do that much ticket reassignment, and I would find this a pain to see everytime I commented on a ticket. Personally, I think the existing method of having the reassign option directly above the "Submit Changes" button works great.
comment:3 by , 17 years ago
Resolution: | → duplicate |
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Status: | new → closed |
The dialogue should show up after hitting "Submit changes" at the bottom of the ticket.