Edgewall Software

Opened 15 years ago

Closed 12 years ago

#5332 closed enhancement (duplicate)

Optional field to send e-mails

Reported by: marcio.skrabe@… Owned by: Emmanuel Blot
Priority: low Milestone:
Component: notification Version:
Severity: normal Keywords: consider
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:


I suggest the creation on ticket a field for the user decide if he want to send a e-mail when the ticket is modified. Sometimes I need to do a simple correction on the ticket and I don't want to send a e-mail.

Sorry by my poor english.

Attachments (0)

Change History (3)

comment:1 by Christian Boos, 15 years ago

Component: ticket systemnotification
Keywords: consider added
Milestone: 0.12
Owner: changed from Jonas Borgström to Emmanuel Blot

Something like a "minor edit" flag… similar to the one once discussed in #38.

If implemented, this has to be tightly coupled with notification preferences, so one can decide on a case by case basis to subscribe to only the major changes or all the changes including those flagged as minor.

comment:2 by Emmanuel Blot, 15 years ago

Priority: normallow

comment:3 by Christian Boos, 12 years ago

Milestone: next-major-0.1X
Resolution: duplicate
Status: newclosed

See duplicate #8607 for a more complete proposal and discussion.

Modify Ticket

Change Properties
Set your email in Preferences
as closed The owner will remain Emmanuel Blot.
The resolution will be deleted. Next status will be 'reopened'.
to The owner will be changed from Emmanuel Blot to the specified user.

Add Comment

E-mail address and name can be saved in the Preferences .
Note: See TracTickets for help on using tickets.